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2 x Network Operations Manager – Guernsey & Jersey

Job Type: Permanent

Location: Guernsey / Jersey

Salary: TBA

Relocation: Relocation to be tailored to successful candidate

Hours of Work: Full Time

Start Date: ASAP

Job Description:

We are looking for 2 x Network Operations Manager to our join our clients. One to work in Guernsey & one to work in Jersey.

Managers are expected to provide leadership and management and be responsible and accountable for the efficient and effective management of the staff and resources within their area of responsibility.

Manage the safe operation and maintenance of Natural Gas and LPG Medium Pressure and Low-Pressure distribution Network’s on the island of Guernsey.

Implementation of strategies for the department to support the organization’s overall objectives as directed by the Senior Management Team.

Key Responsibilities:

• Maintain uninterrupted and economical gas supplies and always ensure safe operations.

• Address and resolve any technical issues that arise.

• Develop and review procedures and maintenance systems.

• Manage designated engineering operatives and external Contractors.

• Manage resources to ensure all work is carried out efficiently, safely and maximizes performance, productivity and value to the business.

• Ensure the company Health & Safety policy is implemented and followed by him/her, and all resources within his/her sphere of control.

• Take an active role in promoting a positive health and safety culture.

• Ensure all work is carried out in accordance with the departmental procedures and approved codes of practice.

• Give technical support and direct assistance within his/her area of expertise and competence.

• Produce the necessary reports for senior management e.g. on performance and productivity, volume and quality, annual revenue and capital budgets.

• Ensure compliance to specific legislation.

• Ensure a continuous gas supply.

• Ensure that the hazards within the department are determined, controlled and where applicable, removed through the use of a Quantified Risk Assessment.

• To plan, deliver and monitor agreed service levels and customer standards of service for all Customer and Emergency generated work.

• Ensuring that appropriate processes are in place to ensure valued delivery of the defined outcome and challenging where necessary to ensure that the value is maintained throughout the process; these processes include, but are not limited to, requested work from Asset, Sales, Customer Service and Emergency.

• Identifying possibilities for performance and productivity improvements. Form clearly defined outcomes, identifying gaps and put into action appropriate mechanisms to realise the outcomes.

• Participate in the 24/7 standby function that meets the agreed or legal standards of service.

• Identifying and keep up to date with the technical innovation appropriate to the operational activities and where they can be applied submit recommendations to support improved safety, performance and productivity.

• Managing all operational activities within the agreed financial limits and provide both leading and lagging indicators to ensure the effective monitoring.

• Demonstrate effective budget control.

• Developing and implementing individual performance reviews and identify training requirements to ensure maintenance of competent employees.

• Recruit, train and motivate staff to ensure that they carry out their responsibilities to the required standards.

• Assist other Operations staff in the execution of their responsibilities and accountabilities in times of need, absence, emergency etc.

• Responsible for the Management for the local Network Fitters.

• Responsible for the Safe and Efficient Delivery of Network activities carried out by the Network Department and External Contractors.

• Has authority to spend within budget agreed Capital and Operational expenditure; requires Director authority for changes to agreed levels or specific spends.

• Successful management of the Health, Safety and Environmental Risk in the department – no improvement notices.

• Makes Operational decisions but needs to refer strategic decisions to Head of Network Operations.

• Has signing authority for Operational, Technical and Safety documents but not for Policy or Procedural changes.

• Internal Relationships – Role requires frequent contact with Head of Network Department to provide performance information and to ensure work stream objectives are supporting the delivery of the business objectives.

• External Relationships – Role has to maintain relationships with other industry experts in similar or competitor organisations.

• Role requires attendance at a monthly Co-ordination meeting held by the Department of Infrastructure.

• Essential to develop relationships with the Health & Safety Inspector.

• The post holder will be expected to contribute to their annual performance development review and interim performance reviews (this process is currently under review)

• The post holder will be responsible for their own health and safety and the impact of their advice and actions on others and seeks guidance as appropriate. They will be responsible for identifying any possible risks or near misses via the Accident, Incident and Near Miss reporting procedure.

• The post holder shall perform such duties and observe and conform with such reasonable instructions as directed by Senior Management/Directors.

Minimum Requirements:

  • Extensive technical and operational knowledge relevant to Natural Gas and LPG associated with Engineering and Service Functions.

  • Demonstrate and understands Technical / Engineering Standards and Codes of Practice applied within the Gas Industry.

  • Demonstrate and understands compliance with all the Health, Safety and Environment legislation.

  • Able to demonstrate understanding of Financial and Risk management within a utility business.

  • Competence in the maintenance and operation of Gas Plant and Equipment.

  • I.Eng or minimum Tech.Eng. Membership of a relevant Professional body. (IGEM, IMECHE, ICE)

  • Demonstrate a good knowledge of Construction, Operation and Maintenance of Gas Plant and Equipment.

  • Health and Safety at a minimum level of IOSH.

  • Proven ability of management of staff and resources.

  • Proven experience of developing individuals, building teams, and resolving conflict.

  • Ability to deliver projects on time, within budget and to the quality required.

  • Use of IT and other relevant software.

  • Ability to assess and implement new technical innovations that will support improved performance and productivity.

  • Ability to build and maintain effective working relationships with staff, customers, and external bodies.

  • Clear, concise, and articulate communication skills (both written and verbal).

  • Excellent organizational skills and the ability to prioritise and delegate effectively.

  • Proven problem-solving skills with the ability to evaluate the effectiveness and efficiency of the solutions after implementation.

  • Ability to persuade, motivate, negotiate, and influence in a positive way.

  • Proven ability to write concise management reports.

  • A full understanding of the Health & Safety at Work Act and management responsibilities associated with the Act.

  • Continually monitor and evaluate performance to maximise efficiency.

  • Highly motivated with a will to succeed.

  • Positive and energetic approach towards work.

  • Clear, concise, and articulate communication skills (both written and verbal).

  • Calm and focused under pressure.

  • Full and Valid Driver’s License.

  • Police Check will be required

Skill Set (Desirable):

  • 5 years Supervisory experience in a Gas or similar Industry Environment.

Health and Safety:

All staff are expected to follow established health and safety procedures while working for the client, and in accordance with policies developed by IEG. This means:

  • Complying with and adhering to IEG’s accepted standards and procedures.

  • Where appropriate, taking responsibility for workplace hazards/risks you identify and communicated to management.

  • Undertaking regular reviews of workplace risks/hazards that are present in your work.

  • When, and if, necessary, participate in the investigation of accidents/incidents according to IEG’s procedures.

  • Undertaking appropriate and effective staff training when required or necessary.

  • Promoting a healthy and safe workplace.

  • Actively supporting health and safety initiatives.

  • Comply with any rehabilitation plan designed with you for a return to work after an accident


Contact for this job: Lisa Geldart

Method of application: CV

Email address to send applications to: 


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