Performance and Compliance Manager

Job Type: Permanent

Location: Washington, Tyne & Wear

Salary: Up to £60k per annum

Benefits: Car or car allowance and pension

Hours of Work: Full time

Start Date: ASAP

The client:

The client is a UK gas and energy engineering specialist offering design, build and maintenance on critical national infrastructure for the UK gas asset owners. The client provides a comprehensive range of water infrastructure services covering all aspects of pipeline networks including investigation, design, planning infrastructure maintenance, mains rehabilitation, new connections, metering and repairs. Fixed Line Telecoms provide construction of networks including cabling, splicing and testing on networks.


To oversee, facilitate and manage the Planning and NRSWA Teams, in the delivery of the fixed line telecoms workstream. This will include effective communication to all stakeholders.

Ensure all contractual requirements are delivered effectively from concept to completion whilst maintaining a high standard.

Specific Responsibilities:

  • Effectively manage the design and NRSWA team to achieve the required outputs for delivery of the schemes

  • Develop and implement systems and processes to deliver performance in line with Contract obligations.

  • Ensure compliance with the statutory regulator on contract requirements

  • Monitoring and reporting on the safe delivery of the schemes (planned v’s actual).

  • Ensure data management systems including integration with client systems is up to date and report on any non-compliance

  • Ensure compliance with all external auditing requirements

  • Report on the Contract performance and adherence to the KPIs.

  • Ensure Continuous Improvement commitments

  • Monitor and maintain all CDM compliance

  • Any other duties reasonably assigned.

The successful candidate will have the following:

  • Experience of managing at a Leadership level

  • Proven track record of service delivery across relevant activities

  • Experience and understanding of fixed line telecom contracts

  • Good communications skills

  • Ideally, professionally qualified in relevant fields.

  • Full UK driving license

  • Thrive within our values and culture of relentlessly striving to excellence through;

- Doing the right thing

- Raising the bar

- Positive attitude and energetic pace

- Excellent interpersonal and communication skills

- Integrity

- Ability to make things happen – starter/finisher

- Tact and the ability to deal with difficult situations

- I.T literate particularly Microsoft Office and Excel.

- Well-developed verbal and written communication skills

- Team player, but also comfortable working alone.

- Understands the need for respect, sensitivity and discretion in a public facing role.

- Some flexibility of working hours may be required.

- Self-Motivated, enthusiastic and calm under pressure.


Contact for this job

Lisa Doyle

Method of application


Email address to send applications to