Head of Customer Operations (Guernsey)

Job Type: Permanent

Location: Guernsey

Salary: £55,000 per annum

Benefits: Relocation package will be provided to the successful candidate

Hours of Work: Full Time, 37.5 hours per week

Start Date: ASAP

The client:

Currently, the client are in the stages of a transformational journey from a traditional utility company to a trusted provider of services powered by innovative technology. An experienced and talented team of over 180 employees across the Isle of Man, Jersey, and Guernsey.

Offer competitive salaries and other benefits such as an employee assistance programme, life insurance, access to a pension scheme, volunteering opportunities for those who love to give back, training and development opportunities for those looking to drive their career even further.

Duties and Responsibilities:

  • Maintaining electrical installations & equipment

  • Maintenance of control and instrumentation systems

  • Testing of alarms and safety systems

  • Fault finding on electrical systems

  • Testing of Portable Appliances

  • Installation of light industrial wiring systems

  • Undertaking work-based risk assessments

  • Ensuring that work is carried out in accordance with Company policies & procedures and relevant approved codes of practice

  • Basic involvement and support with mechanical activities

  • Participating in an emergency standby Rota.

  • Carrying out LPG ship discharge operations

  • Carrying out maintenance of mobile plant

  • Maintenance of CHP engines

The successful candidate will have the following:

  • A minimum of City & Guilds qualified to Parts 1 & 2 (or equivalent)

  • To be COMPEX qualification or be committed to qualify to achieve it

  • Basic knowledge of systems covering standby generators, PLC controls & instrumentation, AC & DC wiring systems, 3 phase pumps and compressors

  • The ability to undertake training and assessments as required to provide or confirm competence for the range of tasked activities

  • Have experience in working as part of a multi-disciplinary team

  • Hold a Full and Valid Driving Licence

  • Reliability, quality of data reported and adherence to safety and procedures as directed

  • Working knowledge of IT systems such as e-mail

  • Have a right to work in the UK and/or Jersey


Contact for this job

Lisa Doyle

Method of application


Email address to send applications to