Business Development Officer – Isle of Man
Job Type: Permanent
Location: Isle of Man
Relocation: Package tailored to individual needs
Hours of Work: Full Time
Start Date: ASAP
An excellent opportunity has arisen for an experienced Business Development Officer to join our friendly team on the Isle of Man!
Develop relationships with key clients and stakeholders to ensure profitable outcomes, developers, commissioners and government.
Identify business improvement opportunities.
Ensure all health, safety and environmental policies and procedures are managed effectively including company policies and procedure along with jurisdictions law and recommendations.
Be aware of industry innovation and new products that can be incorporated into the commercial plan to increase profits for the company.
Revenue generation Gas or other products.
Load Growth and retention through Boiler sales.
Champion Smart Home products and services.
Carry out home comfort checks.
Research and recommend new products for market.
Embrace the energy saving initiatives.
Prepare and submit agreed reports for performance at predetermined timescales.
To manage activities within agreed financial budgets and ensure expenditure is tracked.
Produce project appraisals for new business growth.
Liaise with all departments on customer service delivery.
Deal with Commercial/ Domestic customer’s queries.
Manage customer complaints to resolution.
Ability to write clear and concise procedures.
Requirements and Skills:
Demonstrate effective budget control.
Previous experience of writing procedures.
Ability to deliver projects on time, within budget and to the quality required.
Ability to assess and implement new technical/admin innovations that will support improved performance and productivity.
Use of IT and other relevant software.
Ability to provide high quality, responsive, efficient customer service and deal with customers’ enquiries professionally and to a high standard or re-direct more complex issues.
Ability to build and maintain effective working relationships with staff, customers, and external bodies.
Clear, concise, and articulate communication skills (both written and verbal)
Excellent organizational skills and the ability to prioritize and delegate effectively.
Identify problems and the solutions to them.
Knowledge of sales functions and administration.
Ability to persuade, motivate, negotiate, and influence others to maximise efficiency.
Self-motivated and able to demonstrate initiative with a flexible and reliable approach.
Positive and energetic approach towards work.
High level of oral and written communication skills.
Calm and focused under pressure.
Desirable Skill Set:
Diploma/Certificate in first line management or relevant field.
Membership of or working towards a relevant professional body (for example CMI, ILM, IOSH, IGEM).
Energy Saving Trust Accreditation.
Competence in producing energy performance certificates.
Demonstrate and understand compliance with all health & Safety and Environment Legislation.
Knowledge of ordering and procurement system.
Health and Safety:
All staff are expected to follow established health and safety procedures while working for the IEG Group of companies, and in accordance with policies developed by IEG. This means:
Complying with and adhering to IEG’s accepted standards and procedures.
Where appropriate, taking responsibility for workplace hazards/risks you identify and communicated to management.
Undertaking regular reviews of workplace risks/hazards that are present in your work.
When, and if, necessary, participate in the investigation of accidents/incidents according to IEG’s procedures.
Undertaking appropriate and effective staff training when required or necessary.
Promoting a healthy and safe workplace.
Actively supporting health and safety initiatives.
Comply with any rehabilitation plan designed with you for a return to work after an accident.
Contact for this job: Lisa Geldart
Method of application: CV